Discuss the steps involved in scheduling an appointment with the client.

Q. Discuss the steps involved in scheduling an appointment with the client.

Ans: Step 1: The first thing to be noted is customer name and contact details followed by service or treatment required, time and date of appointment, name of the person providing the service.

Step2: Note the details accurately and promptly in a suitable medium.

Step3: Schedule the bookings after estimating timings of the services.

Step4: Politely decline the timings if the asked slots are unavailable and offer the closest solution possible keeping in mind the need and preference of the client.

 

 

 

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